75 Percent Favor Barcodes on Prescription Medicines; Nursing Shortage Seen as Most Serious Health Hazard
The quarterly telephone survey was conducted from January 23-26, 2003 by Opinion
Research Corporation on behalf of AmerisourceBergen, the largest pharmaceutical
services company in the United States dedicated solely to the pharmaceutical
supply channel. The margin of error is plus or minus three percent.
The survey of 1033 adults nationwide explored a variety of issues related to
patient safety, including the best ways to prevent medication errors, safety
hazards in hospitals, and the priority hospitals place on patient safety.
New Technologies Score High Marks
Reducing medication errors was a key topic addressed by the AmerisourceBergen
Index. One way to reduce these errors is through barcode scanning systems, which
scan medications and patient identification bracelets at hospital bedsides to
verify patients are receiving the correct medications. Seventy-five percent of
respondents said they favored the use of barcode technologies as a way to reduce
medication errors. This technology garnered even more support from
18-34-year-olds, with 82 percent in this age group saying the government should
require drug manufacturers and companies that repackage drugs to put barcodes on
all prescription medications.
In a related question, barcode scanning of medications came in second out of a
list of five ways to increase medication-dispensing accuracy. Twenty- four
percent of all respondents selected this choice. Interest was even higher among
45-to-54-year-olds, with 32 percent of these respondents choosing this option.
First place went to requiring doctors to use computers to issue prescriptions
instead of writing them by hand. This was selected by 32 percent of all
respondents. Greater use of automated technologies to count pills and check
prescriptions before they are dispensed placed third, with 17 percent of
respondents picking this. At the bottom of the list were "more pharmacists" (11
percent) and "more pharmacy technicians" (8 percent).
However, when respondents were asked whether the government should provide
low-interest loans to pharmacy students to address the current pharmacist
shortage and encourage more people to enter the field, 83 percent of those
surveyed said yes. Only 15 percent said no.
Hospital Commitment to Safety Viewed Favorably
Despite concerns over patient safety, 93 percent of respondents said they
believed hospitals placed a priority on reducing medication errors and medical
mistakes, although they expressed this opinion to varying degrees. Thirty- three
percent said they thought hospitals viewed this as "a top priority," while 41
percent said it was important, but not a top priority. Eighteen percent said
hospitals considered this "somewhat important." However, only five percent said
hospitals did not consider it important to reduce medical or medication errors.
Uniform Safety Protocols Favored
With regard to other solutions for ensuring greater patient safety, 80 percent
of respondents said they thought the healthcare industry would benefit from the
adoption of uniform safety protocols prior to administering medication or
performing a medical procedure, such as a checklist or other measures. When
asked why they thought uniform safety procedures had not yet been adopted, 47
percent cited cost. Twenty-one percent said it was disagreement over how to
accomplish this goal, while 15 percent attributed it to a resistance to change.
Only 10 percent selected physician independence as the reason.
Most Serious Hospital Hazard
The current nursing shortage was perceived to be the most serious safety hazard
facing hospital patients today, according to 32 percent of those surveyed. This
was followed by residents and interns who work long hours without sleep (27
percent), the risk of getting an infection while hospitalized (22 percent), and
the risk of a medical mistake or medication error (15 percent).
About AmerisourceBergen
AmerisourceBergen (NYSE: ABC) is the largest pharmaceutical services company in
the United States dedicated solely to the pharmaceutical supply channel. It is
the leading distributor of pharmaceutical products and services to the hospital
systems/acute care market, physician's offices, alternate care and mail order
facilities, independent community pharmacies, and regional chain pharmacies. The
Company is also a leader in the institutional pharmacy marketplace. With more
than $40 billion in annualized operating revenue, AmerisourceBergen is
headquartered in Valley Forge, PA, and employs more than 13,000 people. For more
information go to www.amerisourcebergen.com.
SOURCE AmerisourceBergen
CONTACT: Michael N. Kilpatric of AmerisourceBergen, +1-610-727-7118 or
mkilpatric@amerisource.com; or Iris Raylesberg of Kapnek Communications,
+1-215-830-9890 or iris@kapnek.com, for AmerisourceBergen